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For additional information visit Updating drivers and software with Windows update. How to Download or Update Software and Drivers for HP Computers HP constantly strives to improve its products and periodically provides updates for software, drivers , and firmware free of charge.

Fix Issues Fix common issues in Windows 10 like wireless and Bluetooth, no sound and blue screen errors Topics on this page. Fix Issues Fix common issues in Windows 10 like wireless and Bluetooth, no sound and blue screen errors. How to use Bluetooth on Windows 10 HP PCs Bluetooth wireless technology provides short-range communications that replace the physical cable connections that traditionally link electronic devices, such as printers, audio devices, and computers.

Some examples include: Sharing pictures with other Bluetooth devices nearby Sending files to a Bluetooth printer Transferring files to nearby Bluetooth computers Listening to music on a Bluetooth headset The document below will help you learn to connect and use Bluetooth compatible devices to your computer, such as printers and headsets. Using Bluetooth Devices in Windows Do you see any of the following symptoms? Audio check. Not seeing the HP Audio check window? Wireless Network and Internet Connection issues in Windows 10 A variety of software and hardware problems can cause your Wi-Fi to stop working.

Troubleshooting Wireless Network and Internet in Windows Network check. Not seeing the HP Network check window? Blue screen error messages in Windows 10 HP PCs There are many reasons that a computer does not start up or boot into the Windows operating system or displays a blue screen when operating. Microsoft Error Lookup Use this search tool to find more information from Microsoft related to Windows error codes that you may encounter in your HP Product.

Touch screen not working on Windows 10 HP PCs If your computer touch screen is not responding when tapped, or if the mouse pointer moves to the wrong place on the screen, follow the steps in this document below to fix the touch screen performance. Troubleshooting Touch Screen Issues in Windows Battery check. Not seeing the HP Battery check window? Manage User Accounts and Logins in Windows 10 Passwords and separate accounts help keep the information on the computer private and secure.

Managing User Accounts and Logins. HP Windows 10 System Recovery Resetting your computer to factory settings might be necessary if the operating system is damaged, the hard drive is corrupted, the computer is infected by a virus, or you are transferring ownership of the computer. Hardware Enabling Issues : HP will document hardware enabling issues via issue tracking system for later documentation. All products have a lifecycle; the date when a product is released to the date when it is no longer supported.

A product entry displaying EOS of xxxx means the product is not supported past that Windows version number. For more information on Windows lifecycles, go to the Windows lifecycle fact sheet in English. In the tables below, blank cells indicate that HP did not test the specified version of Windows on that computer model. During this time, the device may receive a support rating of either "Web Support" or "Compatible Driver Support. Select registration option. Error: Javascript is disabled in this browser.

This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Need Windows 11 help? Business notebooks, desktops, and workstations You need to know the product model and series of your device to determine if it has been tested for use with Windows Windows 10 extended testing for versions , , and To better align with the Microsoft Windows as a Service WaaS month support model for Enterprise and Education editions, HP is immediately adding support for previous versions of Windows 10 from the Semi-Annual Channel SAC on select new product platforms, enabling a more seamless transition from one supported Windows 10 release version to the next.

Note: Not all configurations of hardware components are compatible with Intel 8th generation CPUs ending in 5U and Windows 10 release versions. HP support activities for HP commercial notebook, desktop, and workstations under the WaaS operating system OS update model include: When a new HP commercial notebook, desktop, or workstation is released, HP tests both the current and previous versions of the Windows 10 semi-annual channel.

Definitions of Tested, Preinstalled, and Limited Support for HP products Use this information to understand the support definitions of preinstalled, web support, compatible driver support, tested and documented, and tested - not documented.

HP will fix all critical issues. HP will perform automated stress testing. HP will perform manual stress testing. HP will fix hardware enabling issues subject to component providers. Compatible driver support definitions for HP products Support definitions for the Compatible Driver Support support rating..

Hardware Enabling Issues : HP will fix hardware enabling issues subject to component providers. Tested but not supported definitions for HP products Support definitions for the Tested - Not Supported support rating.

Windows lifecycle information All products have a lifecycle; the date when a product is released to the date when it is no longer supported. Commercial models tested with Windows 10 See the following table for commercial models tested with Windows Note: In the tables below, blank cells indicate that HP did not test the specified version of Windows on that computer model.

Compatible Driver Support. EOS version Last Preinstall Version. Web Support. EOS version 20H2. EOS version 21H1. Collaboration PC G3. Desktop Pro G6 MT. Desktop Pro A G2. It powers on,screen is blue with small line in top left screen. I performed diagnostic tests.

Short disk passed quick test. Hard drive failed. Says I need to install operating system Im at wits end on this. Do I need to use a windows cd to boot off of or what? I apprecciate any input on this matter. If recording functionality is missing on your device, check Windows Update for the latest driver.

Face authentication requires specific hardware such as an infrared IR camera. If the computer does not have this hardware installed, the option to set up face authentication in the Settings app is not available.

Fingerprint authentication can be set up in the Settings app for computers that have swipe or scan fingerprint readers. If the option to set up fingerprint reader in the Settings app is not available, you might need to upgrade the security software on your computer. If you are using security software from another manufacturer, check with the manufacturer of that software. The Cortana personal assistant feature uses specific hardware such as a microphone, speakers, GPS, and an Internet connection.

The microphone in your computer might need to be configured to work with Cortana and results vary based on the specific microphone. After installing Windows 10, Wireless Display Miracast might not connect to an external display or might lose connection. Updated video and wireless drivers are required to enable the functionality. Check Windows Update for the latest drivers and install them when they are available. Microsoft Refresh and Reset might not correctly restore drivers and customizations specific to your HP system.

You should only use HP Recovery Manager to restore the factory image, or Go Back to return to the previous operating system. Some computers with IDT audio controllers might not have full functionality after installing Windows The Windows 10 driver provides audio for the computer, but some features do not work. System Requirements Microsoft requires that your computer hardware meet the following system requirements before you can install Windows Steps to take before installing Windows 10 Step 1: Install the latest software and driver updates from HP Support Assistant Download and install the latest version of software and drivers from HP.

Step 3: Create recovery discs and back up your important files Create recovery discs and use File History to back up your data. If you have not already done so, create a set of Windows 8. If a problem occurs during the installation process, you can use HP System Recovery to return your computer back to its original software configuration. You can use File History to back up your files and transfer them to Windows Step 4: Decrypt the hard drive if applicable The Windows 10 installation does not complete if the hard drive is encrypted.

If you have encrypted the hard drive, you must decrypt the hard drive before beginning the installation. Go to the Microsoft Get Windows 10 webpage in English. Click Open , Save , or Run in any windows that display to download the tool to your computer. Double-click the MediaCreationTool.

Select the language, edition, and architecture bit or bit for the Windows 10 installation, and then click Next. Installation from ISO media is for advanced users.

Proceed to the next step to install Windows 10 on your computer using the installation media. Step 2: Install Windows 10 on your computer Windows 10 Setup allows you to do a clean installation of Windows 10 erases all data or to keep your personal files and apps HP still recommends backing up all data in the event of any data loss.

When the installation is complete, Windows 10 Upgrade copies the windows. Keep this file on the USB hard drive. Please verify your product is powered on and connected, then try again in a few minutes. Or, view all available drivers for your product below. Not sure which drivers to choose?

Let HP identify any out-of-date or missing drivers and software. Check now. The list of recommended drivers for your product has not changed since the last time you visited this page. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data?

Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.

Loading Results. Need Windows 11 help? Product Homepage. Software and drivers for Choose a different product Choose a different OS. Download and Install Assistant. Don't ask again. Ok, get started.

 

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Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.

All forum topics Previous Topic Next Topic. New member. Message 1 of 5. The list of recommended drivers for your product has not changed since the last time you visited this page. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions.

HP Customer Support. Select your model. How does HP install software and gather data? Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number. Loading Results.

Need Windows 11 help? Product Homepage. Software and drivers for Choose a different product Choose a different OS. Download and Install Assistant.

Don't ask again. Ok, get started. No thanks, I will download and install manually. Solution and Diagnostic Data Collection. Change preferred operating system Select preferred operating system.

If you wish to see solutions related to another OS, please select the preferred operating system and version and choose 'Change' Select an operating system and version to see available software for this product.

Is my Windows version bit or bit? HP and Microsoft provides a variety of recovery tools to restore the computer to its original factory condition. Use these documents below to identify the proper recovery tool and recover or reset your PC. Learn how to setup your new HP computer, activate and use Windows If you are setting up a new HP computer or installing Windows 10, follow the instructions from the documents below to understand how to complete the out of box set up process and configuring Windows 10 for the first time use.

To help prevent software piracy, Windows 10 must be activated with Microsoft License Server before it can be used. All HP computers and tablets that come with Windows 10 installed activate automatically once connected to the Internet to make it easier for you to set up your computer. HP Windows 10 Product Activation. Once you have installed Windows 10, refer to this guide Understanding and Using Windows 10 to help you learn and discover more about the features of Windows 10, including how to navigate, use apps and find answers to frequently asked questions about Windows If you installed Windows 10 in the past ten days, you have the option to return to the version of Windows you were using before the upgrade.

Follow the instructions in the document provide below to know how to use the Go Back feature in Windows 10 to restore Windows 8 or Windows 7 on your computer. HP Support Assistant is a software program designed to help you keep your computer in working order, prevent potential problems, and resolve issues quickly and easily. It also provides valuable system information that you need when troubleshooting computer problems. This document explains how to download, install and use HP Support Assistant to help keep your computer updated and secure in Windows A power plan is a collection of hardware and system settings that manage how your computer uses power.

You can use power plans to reduce the amount of power your computer uses, maximize performance, or balance the two. This document provides information about working with Windows 10 power plans.

In addition, it provides methods for shutting down your computer, using various power modes, and troubleshooting power issues. To improve the battery performance of your notebook PC, try the steps from the document below. Sign Out. My Account. Dashboard FAQ. Windows 10 Updates. Fix Issues. If your computer has the hardware required for Windows Hello, you are prompted to set up Windows Hello during Windows 10 setup. If Windows Hello does not activate automatically and you want to use the facial recognition or fingerprint reader, follow these instructions after Windows 10 is activated.

Click Start , and then click Settings. Under Windows Hello , options for face, fingerprint, or iris display if your computer has the fingerprint reader or camera to support the feature. After setting up Windows Hello, you can sign into your computer with the swipe of a finger or a quick glance. Steps to take after installing Windows 10 After installing Windows 10, update your drivers, software, and apps.

Install HP Support Assistant. HP Support assistant scans your computer and automatically detects and installs the latest software drivers available from HP. Install updated video drivers. For the best viewing experience, download and install the latest graphics drivers for your computer. Download and install the Windows 10 video drivers for your computer. Install updated audio drivers. Audio from your speakers and headphones should work properly after Windows 10 is installed, but to get the most from your audio system, install the latest HP audio drivers.

Resolve any printer issues. Learn how to use Windows Read the HP support document Understanding and Using Windows 10 Features to learn new Windows 10 features, the apps that come with Windows 10, and much more. Go back to the previous version of Windows Go Back is a feature that returns your computer to the operating system that was installed before you installed Windows If you perform a disk cleanup, refresh, or reset in Windows 10, you do not have the option to go back.

If you have deleted the windows. If your installation required an external USB drive you must use the same drive to go back. Although your personal files should not be affected by going back, it is recommended that you back up all important data personal files, photos, videos, documents, applications, software, etc. If you used a different password with the previous Windows version on your computer, you might need your old password.

Keep your PC powered on and plugged in to a power source for the duration of the go back process. After going back, you need to reinstall some apps and programs, and any settings changes are lost. Using the search box on the taskbar, search for go back , and then click Go back to an earlier build. In the Go back to an earlier build section, click Get started. On the Why are you going back? Read the What you need to know window, and then click Next. Windows reminds you that you need your old password, if applicable.

Click Next. Wait while your system is restored to the previous version of Windows. Do not turn off or unplug the computer. In the search box that displays, type the device model number example: af and press enter to find your device. To better align with the Microsoft Windows as a Service WaaS month support model for Enterprise and Education editions, HP is immediately adding support for previous versions of Windows 10 from the Semi-Annual Channel SAC on select new product platforms, enabling a more seamless transition from one supported Windows 10 release version to the next.

For example, the HP EliteBook G6 series platform that began shipping in May will be tested with the then-current version of Windows , as well as the previous two versions and Windows 10 volume license holders who are standardizing on the previous fall release of Windows version will be able to maintain their deployed version of Windows 10 on this new hardware.

Additionally, select new notebook platform releases with a 8th generation Intel CPU ending in 5U or 5UE editions will receive support for Windows 10 May Update release version , enabling customers to manage their entire fleet of devices using a single version of Windows Complete details on the Windows 10 SAC versions tested on each device can be found in this document. For more information, a full list of HP products and the Windows 10 versions tested is provided.

Not all configurations of hardware components are compatible with Intel 8th generation CPUs ending in 5U and Windows 10 release versions. When a new HP commercial notebook, desktop, or workstation is released, HP tests both the current and previous versions of the Windows 10 semi-annual channel.

The device receives the "Preinstalled" support rating. During the manufacturing life of each HP commercial notebook, desktop, and workstation, HP continues to test each newly introduced Windows 10 semi-annual channel.

With certain current products and after manufacturing of a specific product has ended, HP continues to test each newly introduced Windows 10 semi-annual channel for a period of three years.

During this time, the device may receive either a support rating of "Web Support" or "Compatible Driver Support. Z branded desktops and workstations will continue to test each newly introduced semi-annual channel for a period of five years after the end of manufacturing.

Select products are not eligible for three years testing following the end of manufacture. Use this information to understand the support definitions of preinstalled, web support, compatible driver support, tested and documented, and tested - not documented. Manual installation and testing of OS, drivers, and apps included in above full testing. Manual installation and testing of drivers directly provided by vendors included in above full testing.

HP will support base hardware configurations at a minimum included in above critical issues fixing. Certified Drivers : HP will support the preinstalled apps and certified drivers. HP will document hardware enabling issues via issue tracking system for later documentation. Upgrade : HP will perform upgrade testing. Publications : HP will post whitepapers and product advisories when appropriate. Critical Issues : HP will support base hardware configurations at a minimum, critical issues will be fixed.

Stress Test : HP will perform manual stress testing. Hardware Enabling Issues : HP will document hardware enabling issues via issue tracking system for later documentation. All products have a lifecycle; the date when a product is released to the date when it is no longer supported. A product entry displaying EOS of xxxx means the product is not supported past that Windows version number.

For more information on Windows lifecycles, go to the Windows lifecycle fact sheet in English. In the tables below, blank cells indicate that HP did not test the specified version of Windows on that computer model. During this time, the device may receive a support rating of either "Web Support" or "Compatible Driver Support. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute.

See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data?

   

 

HP products tested with Windows 10 | HP® Customer Support.Hp windows 10 operating system



   

When the Get important updates window opens, select Download and install updates recommended , and then click Next. In the Choose what to keep window, select what you want to keep, and then click Next.

Keep personal files and apps : Keeps all your personal files, settings, and apps. Keep personal files only : Keeps your personal files, but no settings or apps. During the installation process, your computer restarts several times. Do not turn off your computer or interrupt the installation process. If the sign-in window displays, sign in to your account.

If you chose Keep personal files and apps , the desktop opens when the installation completes. If you chose Keep personal files only , the desktop opens when the installation completes. If you chose Keep nothing , continue to the next step after the installation completes to set up Windows Step 3: Complete setup and sign in to Windows 10 clean installation only If you chose the clean install and kept nothing, navigate the setup experience with the help of Cortana.

If you chose to keep your personal files and apps, you do not need to set up Windows 10 again. When the Cortana introductory screen displays, you can choose to use Cortana voice recognition if your computer has a working microphone or your keyboard and mouse to complete the setup. If you do not want to use Cortana voice recognition, click the speaker icon in the lower right corner, and then mute the volume. When the Let's start with region. Is this right? When the Is this the right keyboard layout?

When the Want to add a second keyboard layout? When the Let's connect you to a network screen displays, select the network you want to connect to, and then click Connect and type your network user name and password, or click Skip for now to continue without connecting to a network. On the Sign in with Microsoft screen, type your email, phone, or Skype name in the text field, or create an account, and then click Next. Type your password in the text field, and then click Next.

If you see a Call us overprotective screen requesting an additional method of account verification, select the way you want to verify the account, and then click Next. Read the options displayed on each screen, select the options you want, and then follow the on-screen instructions to continue. When the Choose privacy settings for your device screen displays, select the options you want, and then click Accept.

Windows activation To verify that you have a genuine copy of Windows 10 that has not been used on more devices than the license agreement calls for, your Windows 10 needs to be activated. Depending on where you acquired your copy of Windows 10, activation occurs using either a digital entitlement or a character product key.

Windows Hello To unlock your computer with your fingerprint or with your face, without a password, you can use Windows Hello. It is a much more personal and very secure way to unlock your Windows 10 device. If your computer has the hardware required for Windows Hello, you are prompted to set up Windows Hello during Windows 10 setup. If Windows Hello does not activate automatically and you want to use the facial recognition or fingerprint reader, follow these instructions after Windows 10 is activated.

Click Start , and then click Settings. Under Windows Hello , options for face, fingerprint, or iris display if your computer has the fingerprint reader or camera to support the feature. After setting up Windows Hello, you can sign into your computer with the swipe of a finger or a quick glance. Steps to take after installing Windows 10 After installing Windows 10, update your drivers, software, and apps.

Install HP Support Assistant. HP Support assistant scans your computer and automatically detects and installs the latest software drivers available from HP. Install updated video drivers.

For the best viewing experience, download and install the latest graphics drivers for your computer. Download and install the Windows 10 video drivers for your computer.

Install updated audio drivers. Audio from your speakers and headphones should work properly after Windows 10 is installed, but to get the most from your audio system, install the latest HP audio drivers. Resolve any printer issues. Learn how to use Windows Read the HP support document Understanding and Using Windows 10 Features to learn new Windows 10 features, the apps that come with Windows 10, and much more. Go back to the previous version of Windows Go Back is a feature that returns your computer to the operating system that was installed before you installed Windows If you perform a disk cleanup, refresh, or reset in Windows 10, you do not have the option to go back.

If you have deleted the windows. If your installation required an external USB drive you must use the same drive to go back. Although your personal files should not be affected by going back, it is recommended that you back up all important data personal files, photos, videos, documents, applications, software, etc. If you used a different password with the previous Windows version on your computer, you might need your old password.

Keep your PC powered on and plugged in to a power source for the duration of the go back process. After going back, you need to reinstall some apps and programs, and any settings changes are lost. Using the search box on the taskbar, search for go back , and then click Go back to an earlier build. In the Go back to an earlier build section, click Get started.

Is my Windows version bit or bit? I don't see my operating system. Detected operating system: Selected operating system: Select your operating system and version , Change. Two simple steps to show what drivers are available for your product. Click on the Windows search icon. It is located in the lower left-hand corner of your Windows desktop.

Search for WinVer. Find your OS and version number on the popup from Microsoft. See adjacent image as example. Use the drop down to select your Operating System version.

What OS do you have? Select your Operating System. Use the drop down to select your Operating System version and click submit. What version of OS do you have? Select your Operating System version. Let us detect the drivers you need for this HP PC Our automated tool will simplify the choices you have to make Detect my drivers. Let us detect the drivers you need for this HP PC Skip the confusion of sorting through all of our drivers and let us detect only the ones you need.

Detect my drivers. Learn more Continue. Show location. HP Support Solution Framework is downloading Locate the file in your browser window, and double-click to begin installing. Please wait while we find your drivers. Detection not available.

Product detection timed out. Please try again. Download list: Download selected files. Email my list. Remove all. Detection completed. Here are the drivers available for your system.

All drivers. Filter by importance. Open download list Open all. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Choose 'Refresh' to update the list. My download list. Select all Deselect all. Select the desired files and choose 'Download files' to start a batch download. Select your desired files and a list of links will be sent by email.

Email list of drivers. If Windows Update says your device is up to date, you have all the updates that are currently available. For additional information visit Updating drivers and software with Windows update. How to Download or Update Software and Drivers for HP Computers HP constantly strives to improve its products and periodically provides updates for software, drivers , and firmware free of charge. Fix Issues Fix common issues in Windows 10 like wireless and Bluetooth, no sound and blue screen errors Topics on this page.

Fix Issues Fix common issues in Windows 10 like wireless and Bluetooth, no sound and blue screen errors. How to use Bluetooth on Windows 10 HP PCs Bluetooth wireless technology provides short-range communications that replace the physical cable connections that traditionally link electronic devices, such as printers, audio devices, and computers.

Some examples include: Sharing pictures with other Bluetooth devices nearby Sending files to a Bluetooth printer Transferring files to nearby Bluetooth computers Listening to music on a Bluetooth headset The document below will help you learn to connect and use Bluetooth compatible devices to your computer, such as printers and headsets. Using Bluetooth Devices in Windows Do you see any of the following symptoms?

Audio check. Not seeing the HP Audio check window? Wireless Network and Internet Connection issues in Windows 10 A variety of software and hardware problems can cause your Wi-Fi to stop working. Troubleshooting Wireless Network and Internet in Windows Network check. Not seeing the HP Network check window? Blue screen error messages in Windows 10 HP PCs There are many reasons that a computer does not start up or boot into the Windows operating system or displays a blue screen when operating.

Microsoft Error Lookup Use this search tool to find more information from Microsoft related to Windows error codes that you may encounter in your HP Product.

Touch screen not working on Windows 10 HP PCs If your computer touch screen is not responding when tapped, or if the mouse pointer moves to the wrong place on the screen, follow the steps in this document below to fix the touch screen performance. Troubleshooting Touch Screen Issues in Windows Battery check. Not seeing the HP Battery check window? Manage User Accounts and Logins in Windows 10 Passwords and separate accounts help keep the information on the computer private and secure.

Managing User Accounts and Logins. HP Windows 10 System Recovery Resetting your computer to factory settings might be necessary if the operating system is damaged, the hard drive is corrupted, the computer is infected by a virus, or you are transferring ownership of the computer.

The computer does not wake up from sleep or hibernate mode The computer does not go into sleep or hibernate mode The computer wakes from sleep mode unexpectedly Sleep and hibernate issues after upgrading to Windows 10 This document will help you resolve sleep and hibernate issues with Windows 10 Sleep and Hibernate Issues in Windows Setting Up Windows 10 for first time use If you are setting up a new HP computer or installing Windows 10, follow the instructions from the documents below to understand how to complete the out of box set up process and configuring Windows 10 for the first time use.

All HP computers and tablets that come with Windows 10 installed activate automatically once connected to the Internet to make it easier for you to set up your computer HP Windows 10 Product Activation. How to Understand and Use Windows 10 Once you have installed Windows 10, refer to this guide Understanding and Using Windows 10 to help you learn and discover more about the features of Windows 10, including how to navigate, use apps and find answers to frequently asked questions about Windows How to Go Back to previous version of Windows If you installed Windows 10 in the past ten days, you have the option to return to the version of Windows you were using before the upgrade.

Go Back to a Previous Version of Windows. How to tune-up PC and improve system performance? There are several reasons that could be impacting your computer and degrading performance. Computer Might Be Infected by a Virus or Malware This document explains viruses and malware, provides instructions for removing viruses and malware, and offers suggestions for preventing future infections.

Chat Now. If the free space on the hard drive drops too low, files do not save, discs do not burn, and the computer or tablet might become unreliable. When completed successfully, a BIOS update can fix or enhance aspects of a computer's performance, or provide support for newly installed hardware.

Using HP Support Assistant HP Support Assistant is a software program designed to help you keep your computer in working order, prevent potential problems, and resolve issues quickly and easily. Windows 10 Power Plan and Battery Performance A power plan is a collection of hardware and system settings that manage how your computer uses power.

Improving Battery Performance.



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